Our Commitment to Fee Transparency - Tricon Residential (2024)

Resident Services

Leasing Services

• Self-tour

  Tricon allows you to tour our homes on demand, on your time, not ours. At any point, a prospective resident can approach a house, go to our website, put in their information, and see our homes – all within minutes. Applicants are charged $1.99 by credit card, which serves to verify identity and open the opportunity to self-tour up to three Tricon homes.

• Application

  Like almost all housing providers, we charge an application fee of $55 to conduct a credit check and a financial review and ensure a Tricon home is right for you. The first applicant who meets the requirements will be accepted.

• Refundable Holding Deposit

  Applicants submit a $250 holding deposit – completely refundable when a resident moves in or an applicant is denied. This helps ensure that someone does not simultaneously apply for multiple homes, tying them up to the detriment of others searching for housing.

• One Time Pet Fee/Deposit and Pet Rent

  Tricon is a pet-friendly housing provider. We accept most dogs, cats, birds, small caged mammals and fish. However, pets often have an impact on our homes which causes excessive wear and tear. That’s why we require a one-time fee of $300 for each pet (except for new leases in California) and $44 per month pet rent.

• New Resident Onboarding

  To onboard you as a new Tricon resident, we take care of a variety of arrangements prior to move-in. We supply supporting documents each incoming resident needs, communicate frequently to confirm insurance and moving arrangements and address any questions you may have, and we conduct several quality-control inspections at the home to ensure it is move-in ready. These services ensure a smooth, positive onboarding experience and are covered in most states by a one-time $150 charge.

• Smart Home

  ​We are proud to offer high quality homes with modern amenities that make your home life and home maintenance more convenient. That’s why when a new resident moves in, we have installed a smart home package. We charge $21.95-$34.95 per month for this package, which includes a keyless door entry, thermostat control, leak detection, video doorbells at select residences, and technology that lets residents schedule our maintenance at their convenience, even if they can’t be home.

• Refundable Access Device Deposit

  We require a $100 access device deposit prior to occupancy to cover replacing lost house keys, garage door openers, pool keys, or other access devises. This deposit is fully refundable when original keys and devises are returned at move-out.

Optional Services

• Renters Insurance

  Every Tricon resident is encouraged to take advantage of the special, competitively priced, and fully optional renters insurance program we have arranged with our preferred provider. This insurance program covers $100,000 in liability and $10,000 of contents. The plan costs residents $17.95 per month. However, if you prefer using a different insurance provider, you are welcome to choose whoever makes the most sense for you and your family.

• Month-to-Month Extension

  We offer you the flexibility to select a month-to-month lease at the end of your lease term rather than a longer-term option. To maintain our high standards and be the best housing provider we can be, predictability is important. As a result, residents in most states who want the flexibility of a month-to-month lease are charged an additional 20% of gross rent.

• Pool Maintenance

  For the select residents who have pools on their property, we charge $150 per month and keep it at a high level of quality.

• Credit Card Processing

  We provide you with the option of paying rent online, by credit or debit card, or by mail. If you desire to pay by credit or debit card, we pass through the processing cost charged by the credit card company.

• Service Cancelation

  We strive to make prompt home repairs and maintenance visits. If you’re not home when a technician has come for an appointment you have scheduled, we charge a $75 fee.

• Transfer

  A benefit of living with Tricon Residential is that qualifying residents in good standing can easily relocate from one home to another when their situation changes. As part of the transfer process, a transfer charge of one month's rent is required.

• Early Termination

  We offer all residents the option to terminate a lease early with an early termination fee (2x your monthly rent), which helps Tricon offset the early vacancy and cost of turning the home for the new residents.

Home Services

• Washer/Dryer

  Some homes are equipped with in-home laundry appliances, which Tricon will provide and maintain. We charge $35 per month for homes with in-place washer/dryers.

• Landscaping

  Where we can arrange landscaping service at a value to our residents, we typically charge between $50 and $75 per month to cover the cost of a third-party landscaping company.

• Pest Control

  It’s essential that your home is safe and free of destructive pests. When we arrange for pest control at your home, we may offer an affordable service with a carefully selected third-party provider for $50 a month.

• Tech Package

  We work directly with providers to bring you high-quality internet at prices that are far below market rate. In the neighborhoods where we have rolled out this program, we provide 1 gbps fiber internet at a reduced rate of $55 a month.

• Solar System Lease Pass Through

  At Tricon, we believe in respecting and preserving our environment. Some of our homes have the benefit of possessing solar technology, which is rented through a third-party solar company. We pass-through the leasing charge, at cost, from our third party vendors for renting the solar panels; and that cost varies based on geography. Residents residing in our homes with solar technology typically save about 15% on energy costs, even after paying the leasing costs of the panels.

• Septic

  If your home has a septic system, Tricon will arrange for periodic inspections, maintenance, and pumping. We charge $35 per month to cover the cost of this service.

• Trash

  If you are unable to directly set up trash collection services in your name, Tricon will pay the cost of these services on your behalf and bill them back to you at a flat monthly rate.

Unplanned Events

• Late Payment

  Our rent payments are due on the first of each month. We understand there can be complications along the way, so we have a five-day grace period for the payment to be received by us. However, if your rent is not received, on the sixth of each month we apply a late payment of 5% or 7% of your gross rent, consistent with applicable law. Just as you expect high-quality service from us, it’s our hope that our residents will deliver rent payments on time.

• Notice Posting

  In the unfortunate situation when a resident is unable to pay rent or commits a serious crime or lease violation, a legal notice may be sent to them (such as a notice to pay rent, evict, or take some corrective action). While we hope this never happens, serving this legal document comes at an expense to us, which is why in most states a $50 fee is charged to the resident.

• Insufficient Funds

  On the rare occasion that a resident has insufficient funds in her or his bank account, we are charged a fee by the bank for those insufficient funds. As such, a fee varying from $25-$50 will be applied to cover the cost incurred to Tricon for attempting to withdraw this money from your account. We hope this never happens, and we are proud to offer a wide variety of financial assistance programs to our residents.